This topic is: resolved

Auto Stars Can’t upload Classified demo

  • msoliman
    Participant
    Post count: 35
    # 11 months, 3 weeks ago

    Hi,

    Classified demo upload result is being not completed. It shows status “Uploading” after 24 hours. Then I checked files and see just part of them. Tried 2 more times and it started work. But seems to be some files might be missing.

    SupportSupport
    Participant
    Post count: 5
    # 11 months, 3 weeks ago

    Thanks for contacting imithemes support, support staff will contact you shortly and assist you at above query.

    Support response time can be upto 24-48 hours on weekdays and 48-72 hours on weekends.

    please be patient

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 11 months, 2 weeks ago

    Hi there

    Make sure your server has the minimum requirement setup already for the demo importer to run properly and completely at a single attempt http://support.imithemes.com/how-to-increase-the-wordpress-file-upload-size/

    Thanks

    msoliman
    Participant
    Post count: 35
    # 11 months, 2 weeks ago
    This reply has been marked as private.
    msoliman
    Participant
    Post count: 35
    # 11 months, 2 weeks ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 11 months, 2 weeks ago

    Hi @msoliman,

    Thanks for the details.I experienced that your server is not configured correctly.Please try to set the following values in your php.ini file:

    P.S. If the upload_max_filesize is larger than post_max_size, you must increase post_max_size so that it is bigger than upload_max_size.

    If the value of post_max_size is larger than memory_limit, you must increase memory_limit so that it is larger than post_max_size.

    Thanks

    msoliman
    Participant
    Post count: 35
    # 11 months, 2 weeks ago

    Thanks

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 11 months, 2 weeks ago

    Thanks for your assistance @manish

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