This topic is: not resolved

Book ticket won't work

  • Arsene
    Participant
    Post count: 35
    # 9 months, 1 week ago

    Hey

    Both in latest version of Safari, Google Chrome and Internet Explore
    Book ticket won’t open. Also experienced last week that paypal won’t open.

    http://windsurf.camp/eventer/girls-go-windsurf-camp/edate/2018-06-08 got an event here.

    got more events here http://windsurf.camp/booking/

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 9 months, 1 week ago

    Hello

    I have checked URL and its working fine for me.
    Please let me know the OS you are using at your system.

    Thanks

    Arsene
    Participant
    Post count: 35
    # 9 months, 1 week ago

    hey! So i tested on windows to. and android and iphone. and It looks like it wont run the script without a refresh. after refresh of the page with the event it works fine.

    AuthorAuthor
    Keymaster
    Post count: 26641
    # 9 months, 1 week ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 9 months, 1 week ago

    Hello

    Do you mean to say that once you refresh event details page then the booking button start working?

    Thanks

    Arsene
    Participant
    Post count: 35
    # 9 months, 1 week ago

    yes. @nitin. that is exactly what’s happening.

    thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 9 months ago

    Hello

    Could you please provide WP Credentials with admin URL in private reply?

    Thanks

    Arsene
    Participant
    Post count: 35
    # 9 months ago
    This reply has been marked as private.
    AuthorAuthor
    Keymaster
    Post count: 26641
    # 9 months ago

    @nitin Please follow up on this. Thanks

    Arsene
    Participant
    Post count: 35
    # 9 months ago

    any news?

    AuthorAuthor
    Keymaster
    Post count: 26641
    # 9 months ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 9 months ago

    Hello

    I have checked everything and there is no such issue showing for me.
    Please provide ftp details in private reply, so that i could check if any plugin is conflicting.
    Also please provide the console log of the browser while accessing event details page. You can get console tab by right click->inspect option of browser.

    Thanks

    Arsene
    Participant
    Post count: 35
    # 9 months ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 9 months ago

    Hello

    Thanks for the details.
    Could you please provide me remote access of your system on teamviewer? so that i could check why its not working for you.

    Thanks

    Arsene
    Participant
    Post count: 35
    # 8 months, 4 weeks ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 8 months, 4 weeks ago

    Hello

    Thanks for the details, can we connect to it now?

    Thanks

    Arsene
    Participant
    Post count: 35
    # 8 months, 3 weeks ago

    What exactly do I need to for you to connect?

    Maybe give me a time
    and a guide?

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 8 months, 3 weeks ago

    Hello

    Yes, you need to be online to connect it, you can let me know when you will be available.

    Thanks

    Arsene
    Participant
    Post count: 35
    # 8 months, 3 weeks ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 8 months, 3 weeks ago

    Thanks, are you online now?

    Arsene
    Participant
    Post count: 35
    # 8 months, 3 weeks ago

    Now i am.

    Arsene
    Participant
    Post count: 35
    # 8 months, 3 weeks ago

    okay! I will check mail every 10 min. this is a bit annoying.

    Arsene
    Participant
    Post count: 35
    # 8 months, 3 weeks ago
    This reply has been marked as private.
    Arsene
    Participant
    Post count: 35
    # 8 months, 3 weeks ago

    I also found out that the mistake happens when you access an event from this page.

    http://windsurf.camp/booking/

    if a copy the link of an event it works! but from the calender list view it doesnt.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10327
    # 8 months, 3 weeks ago

    Yes, this could help to understand the issue, now i can see that there is such issue when you access event through that page.
    I am checking this and let you know about the issue.
    Now, its not required to access remotely.

    Thanks

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