This topic is: resolved

Cannot change specifications after publishing a car

  • AvatarYoungtive
    Participant
    Post count: 22
    # 1 year, 2 months ago

    Dear Support,

    After we have published a car we cannot change the specifications of the car. We can fill it in if we are publishing a whole new car, but after we published it all the options are gone.

    Can you please help us?

    We are working with the new 2.0 theme on wordpress 4.9.1

    I tried to upload two files but the add another file doesn’t work.

    Kind Regards,

    Youngtive

    AuthorAuthor
    Keymaster
    Post count: 26648
    # 1 year, 2 months ago

    Hi there

    I have assigned this thread to my developer and he will be assisting you soon. Meanwhile it would be great if you can share your website URL and wp-admin credentials here in a private reply for him to check the issue.

    Thanks

    AvatarYoungtive
    Participant
    Post count: 22
    # 1 year, 2 months ago
    This reply has been marked as private.
    AuthorAuthor
    Keymaster
    Post count: 26648
    # 1 year, 2 months ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 1 year, 2 months ago

    Hello

    Please let me know the process of adding new listing. Is it through front end/Back end/import?

    Thanks

    AvatarYoungtive
    Participant
    Post count: 22
    # 1 year, 2 months ago

    Hello,

    We add new cars trough the back end. The specifications are there when we do that. After published a car en we want to change any specification of the car, the specifications are all gone.

    If you need anything else let us know!

    Thanks in advance!

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 1 year, 2 months ago

    Hello

    Please check, specifications are showing now.

    Thanks

    AuthorAuthor
    Keymaster
    Post count: 26648
    # 1 year, 2 months ago

    Support term expired. Renew it here: http://support.imithemes.com/extend-your-support-term/

    AvatarYoungtive
    Participant
    Post count: 22
    # 1 year, 2 months ago

    Hi,

    Yes it is working now! Thanks for solving the problem!

    Kind Regards,

    Youngtive

    AuthorAuthor
    Keymaster
    Post count: 26648
    # 1 year, 2 months ago

    Thanks for your assistance here @nitin

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