choose ticket button not working in eventer

[amanParticipant Post count: 18]

# 8 months, 1 week ago

Hello, Single event page is not aligned properly. see this: http://bakerstechnologyfair.com/event/exhibition-coimbatore/

Also after clicking on choose ticket button, nothing happens. It does not show up ticket selection details. please help

Thanks!

[AuthorKeymaster Post count: 26641]

# 8 months, 1 week ago

Hi there

I have assigned this thread to my developer and he will be assisting you soon. Meanwhile it would be great if you can share your website’s wp-admin credentials here in a private reply for him to check the issue.

Thanks

[amanParticipant Post count: 18]

# 8 months, 1 week ago

This reply has been marked as private.

[Nitin SharmaModerator Post count: 10327]

# 8 months, 1 week ago

Hello

Thanks for the details.
Please check, if everything is working fine now.

Thanks

[amanParticipant Post count: 18]

# 8 months, 1 week ago

This reply has been marked as private.

[Nitin SharmaModerator Post count: 10327]

# 8 months, 1 week ago

Please let me know what would you like to change in current template, as i can see there is only sidebar there compare to default pages.

Thanks

[amanParticipant Post count: 18]

# 8 months, 1 week ago

This reply has been marked as private.

[Nitin SharmaModerator Post count: 10327]

# 8 months ago

Hello

Detail page is now full width, please check.
If any specific date event has any booking record then you need to change name and value from date wise booking record section of event.
https://d.pr/i/JN8a5d
Sorry, but i have checked by registering for event and getting tickets in email.

Thanks

[prashant kahlonParticipant Post count: 17]

# 8 months ago

In Demo after clicking on book ticket popup opens where user fill details after choose tickets new popup opens where user add tickets, after purchase when i download and install the plugin i didn’t found these steps.

[Nitin SharmaModerator Post count: 10327]

# 8 months ago

Hello @prashant kahlon

Please make sure if you have not enabled Woocommerce payment from Dashboard->settings page.
If it is not set to Woocommerce, please create a new topic for the issue, so that i could assist you better.

Thanks

[prashant kahlonParticipant Post count: 17]

# 8 months ago

This reply has been marked as private.

[Nitin SharmaModerator Post count: 10327]

# 8 months ago

@prashant
I have removed WP Credentials from above post, as posting confidential details to someone’s topic is not safe, i would suggest you to please create a new thread for the issue.
FYI, book ticket popup feature is not available for Woocommerce payment, this feature is already added for next version of plugin that could be release in couple of days.

Thanks

[prashant kahlonParticipant Post count: 17]

# 8 months ago

But before purchase time i saw the demo of plugin popup is running.

[Nitin SharmaModerator Post count: 10327]

# 8 months ago

It seems you have checked it on default payment option event, but Woocommerce do not have such feature.
Please try changing payment option to see if book ticket button showing.

Thanks

[prashant kahlonParticipant Post count: 17]

# 8 months ago

i have done everything but failed please help.

[Nitin SharmaModerator Post count: 10327]

# 8 months ago

Please create a new topic for the issue and provide the URL here, I will check it.

Thanks

[prashant kahlonParticipant Post count: 17]

# 8 months ago

In Demo after clicking on book ticket popup opens where user fill details after choose tickets new popup opens where user add tickets, after purchase when i download and install the plugin i didn’t found these steps.

http://www.leewardgraphics.com/eventer

Thanks..

[Nitin SharmaModerator Post count: 10327]

# 8 months ago

Please see settings to have book ticket button for event.
https://d.pr/i/PFZMbX

Thanks

[prashant kahlonParticipant Post count: 17]

# 8 months ago

but when i set “no payment enable woocommerce” it does not show my integrated payment gateway on checkout.

[Nitin SharmaModerator Post count: 10327]

# 8 months ago

@prashant Sorry to say but until you do not create a new topic for issue and provide WP details there, I will not be able to resolve the issue.

Thanks

[prashant kahlonParticipant Post count: 17]

# 8 months ago

Hi,
I have checked the whole plugin, Its very good but not working as it should be (in my opinion).
* First of all I have found that it takes too much time for booking confirmation page shown after clicking “Register” button.
* Second, the plugin is not showing Indian Currency. How we can use it in India.
* Third, After disabling Woo Commerce payment, It don’t show any Payment Gateway which we have integrated with Woo Commerce. Hence can’t able to process any payment.

The main reason for which we have selected this plugin is that it can be integrated with Woo Commerce and can use Woo Commerce Payment Plugins. But if we use this plugin in conjunction with Woo Commerce, its its not showing it full capabilities and also not fully compatible with Woo Commerce Cart page theme.

Please provide the solution at the earliest.

Thanks

[Nitin SharmaModerator Post count: 10327]

# 7 months, 4 weeks ago

Hello @prashant

Please update plugin with latest release, as we have integrated Woocommerce with plugin UI.

Thanks