This topic is: not resolved

choose ticket button not working in eventer

  • Avataraman
    Participant
    Post count: 18
    # 11 months, 2 weeks ago

    Hello, Single event page is not aligned properly. see this: http://bakerstechnologyfair.com/event/exhibition-coimbatore/

    Also after clicking on choose ticket button, nothing happens. It does not show up ticket selection details. please help

    Thanks!

    AuthorAuthor
    Keymaster
    Post count: 26644
    # 11 months, 2 weeks ago

    Hi there

    I have assigned this thread to my developer and he will be assisting you soon. Meanwhile it would be great if you can share your website’s wp-admin credentials here in a private reply for him to check the issue.

    Thanks

    Avataraman
    Participant
    Post count: 18
    # 11 months, 2 weeks ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 2 weeks ago

    Hello

    Thanks for the details.
    Please check, if everything is working fine now.

    Thanks

    Avataraman
    Participant
    Post count: 18
    # 11 months, 2 weeks ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 2 weeks ago

    Please let me know what would you like to change in current template, as i can see there is only sidebar there compare to default pages.

    Thanks

    Avataraman
    Participant
    Post count: 18
    # 11 months, 2 weeks ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 2 weeks ago

    Hello

    Detail page is now full width, please check.
    If any specific date event has any booking record then you need to change name and value from date wise booking record section of event.
    https://d.pr/i/JN8a5d
    Sorry, but i have checked by registering for event and getting tickets in email.

    Thanks

    Avatarprashant kahlon
    Participant
    Post count: 17
    # 11 months, 1 week ago

    In Demo after clicking on book ticket popup opens where user fill details after choose tickets new popup opens where user add tickets, after purchase when i download and install the plugin i didn’t found these steps.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 1 week ago

    Hello @prashant kahlon

    Please make sure if you have not enabled Woocommerce payment from Dashboard->settings page.
    If it is not set to Woocommerce, please create a new topic for the issue, so that i could assist you better.

    Thanks

    Avatarprashant kahlon
    Participant
    Post count: 17
    # 11 months, 1 week ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 1 week ago

    @prashant
    I have removed WP Credentials from above post, as posting confidential details to someone’s topic is not safe, i would suggest you to please create a new thread for the issue.
    FYI, book ticket popup feature is not available for Woocommerce payment, this feature is already added for next version of plugin that could be release in couple of days.

    Thanks

    Avatarprashant kahlon
    Participant
    Post count: 17
    # 11 months, 1 week ago

    But before purchase time i saw the demo of plugin popup is running.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 1 week ago

    It seems you have checked it on default payment option event, but Woocommerce do not have such feature.
    Please try changing payment option to see if book ticket button showing.

    Thanks

    Avatarprashant kahlon
    Participant
    Post count: 17
    # 11 months, 1 week ago

    i have done everything but failed please help.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 1 week ago

    Please create a new topic for the issue and provide the URL here, I will check it.

    Thanks

    Avatarprashant kahlon
    Participant
    Post count: 17
    # 11 months, 1 week ago

    In Demo after clicking on book ticket popup opens where user fill details after choose tickets new popup opens where user add tickets, after purchase when i download and install the plugin i didn’t found these steps.

    http://www.leewardgraphics.com/eventer

    Thanks..

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 1 week ago

    Please see settings to have book ticket button for event.
    https://d.pr/i/PFZMbX

    Thanks

    Avatarprashant kahlon
    Participant
    Post count: 17
    # 11 months, 1 week ago

    but when i set “no payment enable woocommerce” it does not show my integrated payment gateway on checkout.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 1 week ago

    @prashant Sorry to say but until you do not create a new topic for issue and provide WP details there, I will not be able to resolve the issue.

    Thanks

    Avatarprashant kahlon
    Participant
    Post count: 17
    # 11 months, 1 week ago

    Hi,
    I have checked the whole plugin, Its very good but not working as it should be (in my opinion).
    * First of all I have found that it takes too much time for booking confirmation page shown after clicking “Register” button.
    * Second, the plugin is not showing Indian Currency. How we can use it in India.
    * Third, After disabling Woo Commerce payment, It don’t show any Payment Gateway which we have integrated with Woo Commerce. Hence can’t able to process any payment.

    The main reason for which we have selected this plugin is that it can be integrated with Woo Commerce and can use Woo Commerce Payment Plugins. But if we use this plugin in conjunction with Woo Commerce, its its not showing it full capabilities and also not fully compatible with Woo Commerce Cart page theme.

    Please provide the solution at the earliest.

    Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10328
    # 11 months, 1 week ago

    Hello @prashant

    Please update plugin with latest release, as we have integrated Woocommerce with plugin UI.

    Thanks

Viewing 22 posts - 1 through 22 (of 22 total)

You must be logged in to reply to this topic.