This topic is: resolved

customize event ticket

  • kurt
    Participant
    Post count: 50
    # 6 months, 2 weeks ago

    Hello,

    I would like to personalize the ticket (see picture), but I can not find the settings or the template.

    1.Is it possible to insert a logo?
    2.What about qr code?
    3.Can you do it as an email attachment too?

    I thought that the ticket system is independent of woocomerce.

    For any help and tips I would be grateful.

    Best regards,
    Kurt

    kurt
    Participant
    Post count: 50
    # 6 months, 2 weeks ago
    This reply has been marked as private.
    AuthorAuthor
    Keymaster
    Post count: 26584
    # 6 months, 2 weeks ago

    Hi there

    Adding qr code, logo and email attachments is possible only if you make major change in the theme itself. By default this isn’t offered by theme built in event manager.

    Yes, theme’s event manager doesn’t work with woocommerce payments and have PayPal payments as default payment method.

    FYI For a more flexible event manager you may want to check our event manager plugin for WordPress here: https://codecanyon.net/item/eventer-wordpress-event-manager-plugin/20972534?ref=imithemes

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months, 2 weeks ago

    Thank you,
    what you mean with “major change”?

    Install the plugin you show me?
    Or anything else?

    Thanks
    Kurt

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 6 months, 2 weeks ago

    By major changes, you will need to integrate a qr code generator script along with changes in the ticket template so to add the logo and to send tickets as attachments default email template used in the theme needs to be modified.

    You might consider purchasing this plugin and I will help you install it on your website. Keep in mind that the events listing and single page design will then be used by the plugin and not by the theme.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months, 2 weeks ago

    Hallo,
    now i bought the plugin and unzip it and put the eventer folder in the plugin directory.

    But when I try to aktivate i get “Fatal error: Cannot redeclare add_form_fields_venue() (previously declared in /home/httpd/vhosts/autobau.ch/subdomains/relaunch18/wp-content/plugins/eventer/admin/admin_functions.php:76) in /home/httpd/vhosts/autobau.ch/subdomains/relaunch18/wp-content/themes/vestige/functions.php on line 217”

    I delete the plugin and than put it again on the server without activat.

    Can you please help me to install the plugin.
    And for the qr code, logo and email attachments things.

    Thanks

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 6 months, 2 weeks ago

    @nitin Can you please assist here to install eventer plugin on vestige theme? wp-admin credentials are shared above. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10322
    # 6 months, 2 weeks ago

    Hello

    Please try eventer plugin, i have activated it for you.
    Please let me know where would you like to have log in tickets.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months, 2 weeks ago

    Hello,

    thank you very much.

    What do you mean with “where would you like to have log in tickets”?

    Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10322
    # 6 months, 2 weeks ago

    Sorry, it was mistyped. I was asking about logo in ticket.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months, 2 weeks ago

    Hallo Nitin,

    I need some time until I come to the logo.

    I’m about to test the plugin.
    I have a few questions left.

    1.Is it possible to make more than 3 ticket types (see img2)?

    2.Why the pagination lead to 404? (see img1)

    Thanks
    Kurt

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    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10322
    # 6 months, 2 weeks ago

    Hello

    Sorry, but more than 3 ticket type feature is already inline for future updates of plugin.
    Please update Permalinks settings of Dashboard->settings->permalinks page.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months, 1 week ago

    Thank you very much.

    One more question.

    I Installes the wpml plugin.

    Do I still have to do something to make eventer ( and eg Teams too) translatable?

    Best regards
    Kurt

    kurt
    Participant
    Post count: 50
    # 6 months, 1 week ago

    Sorry,

    you can ignore the latest post.

    kurt
    Participant
    Post count: 50
    # 6 months, 1 week ago

    I’ll report back as soon as I know the logo Position on the ticket.

    kurt
    Participant
    Post count: 50
    # 6 months, 1 week ago

    Hallo,

    Is that correct?

    When I make the payments through the eventer plugin, then I have the ticket.

    But when I enable the woocommerce payment, the ticket falls away.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10322
    # 6 months ago

    Hello

    Please let me know the version of eventer plugin you are using, as current version of plugin is having ticket with attachment feature for Woocommerce Payments.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months ago

    Version 1.5.3 of eventer plugin.

    this would be great if woocomerce payement and ticket work together.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10322
    # 6 months ago

    Hello

    You need to update plugin with latest release, as this feature is already implemented to that version.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months ago

    Hallo,

    I have updated as requested the plugin.

    I don’t know how to set the ticket.
    Unfortunately, the ticket was not yet attached to the email during a purchase.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months ago

    Ok, the ticket comes some minutes later in an extra mail.
    The sender was WordPress. Where can I change this?

    from you: “Please let me know where would you like to have logo in tickets”

    It would be great if the logo could be between the QR code and the first text.
    Do you need anything else (e.g. image file)?

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10322
    # 6 months ago

    Hello

    You need to use WP mail smtp plugin to change sender of mail.
    Please provide any screenshot of sample ticket, so that we could better understand the requirement.

    Thanks

    kurt
    Participant
    Post count: 50
    # 6 months ago

    Hallo,

    Thanks for the quick Reply

    here a screenshoot of the ticket.

    Thanks

    Kurt

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    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10322
    # 6 months ago

    You can edit wc_functions.php file near line# 441 folder of plugins->eventer->WC.
    Add <img src=""> before <label>'.esc_html__('Attendee', 'eventer').'</label>.
    Add logo URL in src tag.

    Thanks

    kurt
    Participant
    Post count: 50
    # 5 months, 1 week ago

    Hallo,

    If I update the plugin, will all changes be lost?
    (ticket as attachment with logo and qr-code)

    Thanks

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