This topic is: not resolved

Event Times off by 17 Min

  • kabwee
    Participant
    Post count: 14
    # 11 months, 2 weeks ago

    Hello
    My WordPress timezone is New York, My PC time is current, My event is set to start at say 7:30 but the event show on my main page 17 minutes off the PC time.
    How do I fix this?
    Thanks

    SupportSupport
    Participant
    Post count: 5
    # 11 months, 2 weeks ago

    Thanks for contacting imithemes support, support staff will contact you shortly and assist you at above query.

    Support response time can be upto 24-48 hours on weekdays and 48-72 hours on weekends.

    please be patient

    AuthorAuthor
    Keymaster
    Post count: 26641
    # 11 months, 2 weeks ago

    Hi there

    I have assigned this thread to my support guy and he will be assisting you soon. Meanwhile it would be great if you can share your website URL and wp-admin credentials here in a private reply for him to check the issue.

    Thanks

    ManishManish
    Moderator
    Post count: 8018
    # 11 months, 1 week ago

    Hi @kabwee,

    Please share site URL along with WP admin details here in private reply so that I can check issue there.

    Thanks

    kabwee
    Participant
    Post count: 14
    # 11 months, 1 week ago

    I am currently running the site on XAMPP. I could grant you access to my PC if you give me a date and time.

    Thanks

    ManishManish
    Moderator
    Post count: 8018
    # 11 months, 1 week ago

    @kabwee,

    Can you please check once if “Show Event” set to “Start Time” inside Theme Options -> Events -> Show Event.

    Thanks

    kabwee
    Participant
    Post count: 14
    # 11 months, 1 week ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 11 months, 1 week ago

    @kabwee,

    I have deleted your credentials from this post.Please change password so that nobody can access it without permission and share details in “PRIVATE REPLY ONLY” just by clicking the checkbox “Set as private reply” while posting.

    Thanks

    kabwee
    Participant
    Post count: 14
    # 11 months, 1 week ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 11 months, 1 week ago

    Hi @kabwee,

    Thanks for the details.I checked your home page but the events which start at 7:30 displays correctly on home page.Please see below screen URL:

    https://d.pr/1z1S1Q/4bT6GAuW

    Thanks

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