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eventer & woocommerce

  • roy
    Participant
    Post count: 16
    # 5 months, 2 weeks ago

    We have updated the plugin and we have a issue and a question.
    Since the update of eventer the tickets are not counting down after a order is approved. How can we fix this.

    Then we would like to make a new confirm e-mail with the tickets. We see that the tickets are now send by eventer and not by woocommerce. For this i have 2 questions:

    1. is it possible to add the .png ticket as a image within the HTML. Is there a shortcake available like the other data?
    2. Is it still possible to add a link to the e-mail which displays the ticket online like it used to work like this. Is there still a shortcake for this?

    https://www.midzomergracht.nl/events/test-2/edate/2018-06-16/

    With regards, Roy Nikkelen.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 5 months, 2 weeks ago

    Hello

    Please provide WP Credentials with admin URL in private reply, so that i could check why ticket countdown is not working.
    1. Sorry, but this could not be possible with current version of plugin, still i will check if there is any possibility of this and let you know soon.
    2. Do you want to have just ticket to show some other link?

    Thanks

    roy
    Participant
    Post count: 16
    roy
    Participant
    Post count: 16
    # 5 months, 2 weeks ago
    This reply has been marked as private.
    roy
    Participant
    Post count: 16
    # 5 months, 2 weeks ago

    1. Sorry, but this could not be possible with current version of plugin, still i will check if there is any possibility of this and let you know soon.
    Hopefully it can work, in this way we can display the ticket within the e-mail for a better print-out.

    2. Do you want to have just ticket to show some other link?
    If possible on the same way as the previous version. When you click the link the ticket is shown in a layer above the event page. This way there is always a ticket for the visitor available.

    Txs

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 5 months, 2 weeks ago

    Hello

    I can see that countdown is working and it is counting remaining tickets properly.
    1. Sorry, i have checked for that but its need major modifications in plugin’s core files, i would suggest you to please contact envato@imithemes.com for custom quotation of the requirement.
    2. Please provide the link of event that registrant received to show tickets, so that i could check why its not working anymore.

    Thanks

    roy
    Participant
    Post count: 16
    # 5 months, 2 weeks ago

    Thank you for the response. Considering the last question:

    For example here is a event with paid and free tickets. It is still a dummy event so you can add free tickets which is automaticly approved so the e-mail will be send to you. As you know the tickets are now send as a attachment but in the previous version a link was provided to look at you ticket online. See preview. I would like to have the shortcode so we can implement it into e-mail.

    And last but not least the e-mail shortcode {user_details} does not work.

    txs, Roy

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    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 5 months, 2 weeks ago

    Hello

    Could you please check WP Editor? as its not updating any modified files.

    Thanks

    roy
    Participant
    Post count: 16
    # 5 months, 2 weeks ago

    Hi Nitin, i would love to but i don’t now what wp editor is? Could give me a little more information.

    Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 5 months, 2 weeks ago

    You can check editor from Dashboard->Appearance->editor, it is not updating any of the file.
    You also can provide ftp details in private reply.

    Thanks

    roy
    Participant
    Post count: 16
    # 5 months, 1 week ago

    I have asked for FTP acces, I will send it asap.

    Txs

    roy
    Participant
    Post count: 16
    # 5 months, 1 week ago
    This reply has been marked as private.
    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 5 months, 1 week ago

    Hello

    Thanks for the details, but its not connecting.
    https://d.pr/i/h7PhBw
    If you could wait for couple of days, we are releasing new version of plugin, that will have that feature too.

    Thanks

    roy
    Participant
    Post count: 16
    # 5 months, 1 week ago

    Strange, I will wait for the update.
    But since you checked we have a issue since it does not show the names off the events? Please look at these:

    https://www.midzomergracht.nl/programma/programma/
    https://www.midzomergracht.nl/events/?jump_date=2018-05

    Only dates now appear.

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 5 months, 1 week ago

    Hello

    Please replace below file in wp-content->plugins->eventer->front folder.
    https://d.pr/f/0JLZI3

    Thanks

    roy
    Participant
    Post count: 16
    # 3 months, 3 weeks ago

    Hi Nitin,

    We just started to sell tickets in our venter, but we have the same issue as before. Sales do come in but it does not count off the available tickets.
    Could you please look at this: https://midzomergracht.nl/events/all-generations-celebrate-diversity/edate/2018-06-15/

    Txs, you login on this page is still open for you

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 3 months, 3 weeks ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 3 months, 3 weeks ago

    Hello

    Please let me know if there is any date on event that is calculating tickets booking.

    Thanks

    roy
    Participant
    Post count: 16
    # 3 months, 2 weeks ago

    How do I check that, now every time we sell a ticket I adjust it by hand

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    AuthorAuthor
    Keymaster
    Post count: 26584
    # 3 months, 2 weeks ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10321
    # 3 months, 2 weeks ago

    Hello

    I can see that you are using older version of plugin, please update plugin with latest version to see if that resolve the issue.

    Thanks

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