This topic is: not resolved

Exhibition Grid

  • smbobbin
    Participant
    Post count: 12
    # 8 months, 2 weeks ago

    I am having trouble with the Exhibition Grid, I do not have the widget for it on my install.

    SupportSupport
    Participant
    Post count: 5
    # 8 months, 2 weeks ago

    Thanks for contacting imithemes support, support staff will contact you shortly and assist you at above query.

    Support response time can be upto 24-48 hours on weekdays and 48-72 hours on weekends.

    please be patient

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 8 months, 1 week ago

    Support term expired. Renew it here: http://support.imithemes.com/extend-your-support-term/

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 8 months, 1 week ago

    Hi there

    Make sure widget “imithemes – Exhibitions List/Grid Widget” is active at your WP Dashboard => Plugins => SiteOrigin Widgets https://d.pr/i/dfhHRn/QkqUxjfM2w

    Thanks

    smbobbin
    Participant
    Post count: 12
    # 8 months, 1 week ago

    Thank you! This resolved the widget showing up. I have exhibition categories and I’ve input the slug from one (current-exhibition) but it is not populating to the site any of the exhibitions with that tag.

    I’ve noticed a possibly similar issue with the calendar widget via imthemes, but I had a backup calendar widget I’ve used instead and so I didn’t attempt to resolve the issue. Are they related? How do I make the fix for the exhibition grid, or am I overlooking some kind of input I need to make?

    I’ve also updated the support code-apologies. Thank you for helping resolve these hiccups.

    AuthorAuthor
    Keymaster
    Post count: 26584
    # 8 months, 1 week ago

    I have assigned this thread to my support guy and he will be assisting you soon. Meanwhile it would be great if you can share your website URL and wp-admin credentials here in a private reply for him to check the issue.

    Thanks

    smbobbin
    Participant
    Post count: 12
    # 8 months, 1 week ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 8 months, 1 week ago

    Hi @smbobbin,

    Can you please share your IP address & domain name along with WP admin details here in private reply so that I can try to access it.

    Thanks

    smbobbin
    Participant
    Post count: 12
    # 8 months ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 7 months, 4 weeks ago

    Hi Staci,

    You need to contact envato@imithemes.com for this.

    Thanks

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.