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Full install of plug-ins

  • Peter_99
    Participant
    Post count: 14
    # 8 months ago

    Hi,

    I purchased the NativeChurch theme (version 2.9.9.1) a week plus ago (before going away for a week) but have had difficulties in installing it. I’ve watched the WordPress Installation video, and at 42 secs in the tutorial, at the top of the page it shows a list of plugins that are needed for the theme. It also shows the cursor clicking on the “Begin installing plug-ins” link. These don’t appear at the top of my Themes page after installing the NativeChurch theme. Although I got a ‘Installation successful’ notice when I imported the theme zip file, does the fact that these plug-ins don’t appear mean that they weren’t downloaded as part of the theme? Or is there something else I’m missing??

    Cheers
    Peter

    AuthorAuthor
    Keymaster
    Post count: 26641
    # 8 months ago

    Hi there

    I have assigned this thread to my support guy and he will be assisting you soon. Meanwhile it would be great if you can share your website URL and wp-admin credentials here in a private reply for him to help you install the theme properly.

    Thanks

    Peter_99
    Participant
    Post count: 14
    # 8 months ago

    Hey,

    Thank you for getting back to me so quickly.

    My details are:-
    * Website URK = “www.hopeccm.org.au/wp-admin”
    * User-name = admin
    * Email address = admin@hopeccm.org.au
    * Password = J3susIsG0dsS0n

    Please don’t hesitate to contact me if I can provide any more information for you.

    Regards
    Peter McCoy

    ManishManish
    Moderator
    Post count: 8018
    # 7 months, 4 weeks ago

    Hi Peter,

    Thanks for the details.It seems certain external plugin is conflicting with the theme.Once I deactivated all external plugins installed on your server, plugins appear.Please see below screen URL:
    https://d.pr/ulmrRf

    Please deactivate these plugins one by one to check which one is conflicting.

    Thanks

    Peter_99
    Participant
    Post count: 14
    # 7 months, 4 weeks ago

    Manish,

    Thank you for finding that out. It seems that the plug-in that was causing the most problems, in fact the only plug-in that I found made that made all the plugins appear as per your screen shot, was the “Media Files” one.

    I’ve now only got 5 plug-ins activated – do you think I should delete the 9 “Inactive” ones now?

    Once more thank you for your help – I don’t know whether you finding this also fixes the issue I had with “Error 404 – Not Found” message.

    Cheers
    Peter

    ManishManish
    Moderator
    Post count: 8018
    # 7 months, 4 weeks ago

    @peter_99,

    You don’t need to delete those plugins but keep them inactive.

    Thanks

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