Full install of plug-ins
I purchased the NativeChurch theme (version 18.104.22.168) a week plus ago (before going away for a week) but have had difficulties in installing it. I’ve watched the WordPress Installation video, and at 42 secs in the tutorial, at the top of the page it shows a list of plugins that are needed for the theme. It also shows the cursor clicking on the “Begin installing plug-ins” link. These don’t appear at the top of my Themes page after installing the NativeChurch theme. Although I got a ‘Installation successful’ notice when I imported the theme zip file, does the fact that these plug-ins don’t appear mean that they weren’t downloaded as part of the theme? Or is there something else I’m missing??
PeterAuthorKeymasterPost count: 26641
I have assigned this thread to my support guy and he will be assisting you soon. Meanwhile it would be great if you can share your website URL and wp-admin credentials here in a private reply for him to help you install the theme properly.
Thank you for getting back to me so quickly.
My details are:-
* Website URK = “www.hopeccm.org.au/wp-admin”
* User-name = admin
* Email address = firstname.lastname@example.org
* Password = J3susIsG0dsS0n
Please don’t hesitate to contact me if I can provide any more information for you.
Peter McCoyManishModeratorPost count: 8018
Thanks for the details.It seems certain external plugin is conflicting with the theme.Once I deactivated all external plugins installed on your server, plugins appear.Please see below screen URL:
Please deactivate these plugins one by one to check which one is conflicting.
Thank you for finding that out. It seems that the plug-in that was causing the most problems, in fact the only plug-in that I found made that made all the plugins appear as per your screen shot, was the “Media Files” one.
I’ve now only got 5 plug-ins activated – do you think I should delete the 9 “Inactive” ones now?
Once more thank you for your help – I don’t know whether you finding this also fixes the issue I had with “Error 404 – Not Found” message.
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