I just purchased and installed the theme. How can I get the image to display as in the demo? Also, I don’t have the image I am using yet, but where would I change this and what are the recommended sizes for that image?
Ok, I found what you were talking about. I had actually already added images for this before I put in the support ticket. The image does not appear. The way it appears is in the previous screenshot I sent you. What should the dimensions of the image be? Could the size be causing a problem? I did adjust the size of the image but it still does not show.
I am still working on this. Had to put on hold for a bit as working on other projects. I don’t want someone to make the change for me as I need to be able to do this myself. Where is the documentation that explains how to edit the hero image? It should be displaying with images like the demo (see attached) not a grey screen (see attached). Also, that is a slider correct?
Any image you see on the demo are copyrighted images and were replaced by placeholder images in demo content as mentioned on the theme’s sales page on Theme Forest. You can replace these placeholder images with your own real images.
1)You can change slider image inside home page editor -> page/post header option.
2)If you are still not able to change that image, I need your site’s admin details to find the exact issue on your server.
Thanks# 11 months, 3 weeks ago
Ok, I finally got this working. All I did (in an effort for you to be able to see it) was move it from my dev server (DeskTopServer) to a subdomain and that cleared up the error. So, I guess there was something going on with DeskTopServer that was not allowing the header images to be seen.
Just sharing in case this comes up again for someone else.
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