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Login and new listing problem

  • cinetmexico
    Participant
    Post count: 8
    # 4 months, 2 weeks ago

    Hi, i’m implementing a new site with AutoStars but i have 2 issues, first, i registered a test user but when i try to access through the login popup i have the “Wrong username or password.” message, even if the password is correct (when i access through wp-login.php with the same data, it’s ok).

    The another issue is about a new listing, when i choose an option of the “make” (marca) select, inmediatly the “model” select (modelo) disappers.

    I attach screencaptures about these issues.

    Thanks for your help.

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    AuthorAuthor
    Keymaster
    Post count: 26632
    # 4 months, 2 weeks ago

    Hi there

    I have assigned this thread to my developer and he will be assisting you soon. Meanwhile it would be great if you can share your website URL and wp-admin credentials here in a private reply for him to check the issue.

    Thanks

    cinetmexico
    Participant
    Post count: 8
    # 4 months, 1 week ago
    This reply has been marked as private.
    AuthorAuthor
    Keymaster
    Post count: 26632
    # 4 months, 1 week ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10325
    # 4 months, 1 week ago

    Hello

    Please provide ftp details in private reply, as i need to access some files that are only accessible through ftp/

    Thanks

    cinetmexico
    Participant
    Post count: 8
    # 4 months, 1 week ago
    This reply has been marked as private.
    AuthorAuthor
    Keymaster
    Post count: 26632
    # 4 months, 1 week ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10325
    # 4 months, 1 week ago

    Hello

    Thanks for the details.
    It seems Google Captcha plugin is clashing with popup login forms, please try deactivating.
    Make field is working fine now.

    Thanks

    cinetmexico
    Participant
    Post count: 8
    # 4 months, 1 week ago

    Thanks for your help, the login form problem is solved, the Google Captcha was deactivated and it’s working fine.

    Otherwise, in the New Listing form, the Make field (Marca) is working but when i select an option inmediatly the Model field (Modelo) disappears, you can see that in the attached images.

    Regards

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    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10325
    # 4 months, 1 week ago

    Hello

    Please check, its working fine now.

    Thanks

    cinetmexico
    Participant
    Post count: 8
    # 4 months ago

    Excellent, is working now, thank you!

    Otherwise, i’m having another issue, when i try to change a value in the Theme Options and press “Save Changes” button, it does not matter in what tab (General settings, Listing settings, etc.), always appears an alert box with this message: “There was a problem with your action. Please try again or reload the page.” and the updated value is not saved.

    Regards

    AuthorAuthor
    Keymaster
    Post count: 26632
    # 4 months ago

    @nitin Please follow up on this. Thanks

    Nitin SharmaNitin Sharma
    Moderator
    Post count: 10325
    # 4 months ago

    Hello

    We are looking into the issue and update at your server very soon.

    Thanks

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