Please share your website’s URL with me to let me have a look at the current state of theme.
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Support staff do not monitor the community forums regularly. For support please use the ticket system by opening a ticket here
Important! Since the support for all our products is now shifted to private ticket system. Our team isn't monitoring the forums from past 6+ months so in order to keep the support process straight forward we have decided to close the forums. w.e.f 15th April, 2020Go to Support Ticket System