This topic is: resolved

Staff Position Email not displaying

  • kenco51
    Participant
    Post count: 36
    # 8 months, 1 week ago
    This reply has been marked as private.
    kenco51
    Participant
    Post count: 36
    # 8 months, 1 week ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 8 months, 1 week ago

    @kenco51,

    I’ll look into this and get back to you soon.

    Thanks

    kenco51
    Participant
    Post count: 36
    # 8 months, 1 week ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 8 months, 1 week ago

    Hi @kenco51,

    Your current content remains intact but it will change the settings as per the demo in your website.I suggest you to try this on your local server to check how the theme works so in this way you’ll keep everything as it is and can make the desired changes on live server.

    Thanks

    kenco51
    Participant
    Post count: 36
    # 8 months, 1 week ago
    This reply has been marked as private.
    kenco51
    Participant
    Post count: 36
    # 8 months, 1 week ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 8 months, 1 week ago

    @kenco51,

    Sorry for the delayed response but support remain closed on weekend.

    1)Yes, you need to install WP first on your localhost and then install theme there.
    Theme documentation is inside the theme package where you can see how to get started with installing the theme and importing demo. You should download full package “All files & documentation” from your ThemeForest’s Downloads page to get all files and doc.

    2)It seems like your page slug is taking the page to the archive of gallery post type. Try change your page slug to something other than “gallery” by editing your page: https://d.pr/i/h2ALQZ

    Thanks

    kenco51
    Participant
    Post count: 36
    # 8 months ago
    This reply has been marked as private.
    kenco51
    Participant
    Post count: 36
    # 8 months ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 8 months ago

    @kenco51,

    Can you please share FTP details of your server here in private reply so that I can check it there.

    Thanks

    kenco51
    Participant
    Post count: 36
    # 8 months ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 7 months, 4 weeks ago

    @kenco51,

    Thanks for the details but these are not working.Can you please check once at your end as well.

    Thanks

    kenco51
    Participant
    Post count: 36
    # 7 months, 3 weeks ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 7 months, 3 weeks ago

    @kenco51,

    Even though you have uploaded the files to your website’s server, WordPress doesn’t automatically recognize them.
    When you upload a file using the default WordPress media uploader, WordPress saves the file information inside the database. It then displays those files by fetching the information from your WordPress database.
    Since these files were not uploaded via media uploader, WordPress does not have them stored in the database.
    But you can use this plugin to import those uploaded files into WordPress, hope it will help you: https://wordpress.org/plugins/add-from-server/

    Thanks

    kenco51
    Participant
    Post count: 36
    # 7 months, 3 weeks ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 7 months, 3 weeks ago

    @kenco51,

    For more details on using this plugin, please visit below URL:
    http://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/

    Thanks

    kenco51
    Participant
    Post count: 36
    # 7 months, 3 weeks ago
    This reply has been marked as private.
    ManishManish
    Moderator
    Post count: 8018
    # 7 months, 3 weeks ago

    @kenco51,

    That’s Great. 🙂
    I am closing this thread.

    Thanks

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