This topic is: not resolved

Theme Options Import File Not Working

  • Avatarcrimay
    Participant
    Post count: 87
    # 5 months, 1 week ago

    Anyone have an issue with the Import feature not working under the Theme Options? I click Import from File and a field appears to type in. I need to upload a file I downloaded from another site and the Import feature doesn’t allow me to choose a file. Any suggestions?

    Attachments:
    You must be logged in to view attached files.
    Avatarcrimay
    Participant
    Post count: 87
    # 3 months, 3 weeks ago

    I have never resolved this issue. It seems to be an issue with the theme.

    AuthorAuthor
    Keymaster
    Post count: 26668
    # 3 months, 3 weeks ago

    Hi there

    It’s the basic feature of the Redux Framework which allows you enter a URL for the options data or paste the data in the provided field when you opt for “Import from File”. So you need to open your options file and paste the code from it to this field in the screenshot.

    Thanks

    Avatarcrimay
    Participant
    Post count: 87
    # 3 months, 3 weeks ago

    Thanks for the reply. It would be super helpful if that information was included in the support documentation or a link to the Redux documentation. For a while, I thought this function was broken.

    AuthorAuthor
    Keymaster
    Post count: 26668
    # 3 months, 3 weeks ago

    Sure, we will add a link to Redux Docs in the theme documentation. Thanks

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.