This topic is: not resolved

Tickets not being email

  • AvatarSocialScientist
    Participant
    Post count: 2
    # 2 years, 11 months ago

    Hey Guys,

    I downloaded the plugin last week. I have searched through these forums and cant find any help.

    Apparently the ticket is supposed to email automatically when the sale is complete?

    I have tried several different things with no joy.

    Please can you urgently assist!

    The tutorial is quite scant on the more detailed parts of the plugin?

    AvatarNitin Sharma
    Moderator
    Post count: 10332
    # 2 years, 11 months ago

    Hello

    Please provide event page URL, so that i could check for the issue.

    Thanks

    AvatarSocialScientist
    Participant
    Post count: 2
    # 2 years, 11 months ago
    This reply has been marked as private.
    AvatarNitin Sharma
    Moderator
    Post count: 10332
    # 2 years, 11 months ago

    Hello

    Thanks for the details.
    Please provide ftp details in private reply, as i need to check if the tickets are generating or not.

    Thanks

    AvatarSocialScientist
    Participant
    Post count: 2
    # 2 years, 11 months ago
    This reply has been marked as private.
    AvatarNitin Sharma
    Moderator
    Post count: 10332
    # 2 years, 11 months ago

    Hello

    Please check tickets are now receiving at email whenever you complete order, you also can download or resend tickets from Booking settings of Eventer. You just need to click to order to have all options and details.

    Thanks

    Avatardinartdata
    Participant
    Post count: 28
    # 1 year, 10 months ago

    Hello,

    What is needed to send ticket on completion of order? I do not find any setting.

    Regards,
    Shelly.
    DinArt Data Norge

    AvatarNitin Sharma
    Moderator
    Post count: 10332
    # 1 year, 10 months ago

    Hi
    Sorry for inconvenience, but this forum is not monitoring by us and shifted to new ticketing system. I would suggest you to please create a ticket at new support site.
    https://support.imithemes.com/help/
    Thanks

    Avatarsarah
    Participant
    Post count: 1
    # 1 year, 7 months ago

    why can’t you just write down how to do it instead of just saying it’s done, you’d have a lot less questions if you explained, instead of just saying create a new ticket

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