This topic is: not resolved

Unable to activate Slider Revolution

  • Avatarpurposebydesign
    Participant
    Post count: 1
    # 4 years, 10 months ago

    Put in my item purchase code, clicked ‘Register’, but getting error that “purchase code is invalid.”

    I know that it is a valid purchase code. Please help. Urgent.

    ManishManish
    Moderator
    Post count: 8018
    # 4 years, 10 months ago

    Hi @purposebydesign,

    Please check once your purchase code like described here: https://www.dropbox.com/s/s27twhpzryoqkj3/find-item-purchase-code.png

    Thanks

    ManishManish
    Moderator
    Post count: 8018
    # 4 years, 10 months ago

    Purchase code is only required for registration on this support forum and theme install won’t ask you for that. Revolution slider is bundled in to theme.

    Thanks

    Avatarpurposebydesign
    Participant
    Post count: 1
    # 4 years, 10 months ago

    Yes, I followed the instructions and got my purchase code from Envato License file, but it did not work. It wants me to register for me to download templates (see screenshot)

    ManishManish
    Moderator
    Post count: 8018
    # 4 years, 10 months ago

    @purposebydesign,

    Revolution slider do not need the purchase code for activation, as it comes with the theme. Please let me know are you facing any issue while using rev slider.Please try to create a test slider or can import demo slider to check it’s functionality.

    Thanks

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.