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Updating Native Church Theme crashes Homepage

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    Posted in: NativeChurch WP  

  • Member
    dougmcabee777
    July 8, 2018 at 9:43 am #101257

    Each time I try to update the Native Church theme from version 2.9.8.1 to 2.9.9.3 it results in the home page crashing. It won’t load and says it times out due to inactivity. From searching around for similar issues, the common fix seems to be to create or update the php.ini file with the below settings:
    memory_limit = 99M
    max_execution_time = 300
    upload_max_filesize = 20M
    post_max_size = 24M
    However, doing this has not had any affect on the issue. I feel as tho i’ve put the php.ini file in the right place on the ftp site so I’m not sure what to do next. The site is only functional because I’ve backed it up through the hosting service to the last day it was correctly working, which in this case was before I updated the Native Church theme. Please tell me what I’m doing wrong with the php.ini file or maybe provide another solution for me. Thank you for your help.

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