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  5. Dashboard Login Link Not Working

Dashboard Login Link Not Working

If users report that the dashboard login link does not work:

Possible Causes

✔ Expired Link

Login links are time-limited.

Ask the user to:

  • Request a new login link
  • Use the latest email

✔ Email Scanners

Some email providers scan links automatically, which may invalidate them.

Solution:

  • Ask the user to request a new link
  • Click it immediately

✔ Incorrect Dashboard Page

Ensure:

  • [ipray_dashboard] is on a published page
  • The page URL has not changed

How can we help?