When a seat map is assigned to an event, the booking form on the event single page is replaced by an interactive seat picker.
How It Works for Customers
- The venue map renders visually with colour-coded zones.
- The customer clicks a seat to select it — it highlights in the zone colour.
- Unavailable or reserved seats are grey and non-interactive.
- The order summary panel updates in real time as seats are selected.
- The customer proceeds to checkout — selected seats are held during the checkout window.
Compatibility
Seat selection works with both booking flows:
- Default bookings (Stripe / PayPal / free)
- WooCommerce bookings
Seat Information on Tickets
The assigned seat row and number are automatically printed on the PDF ticket and included in the confirmation email. No extra configuration is required.
Multi-Seat Purchases
Customers can select multiple seats in a single booking. Each seat selected maps to one ticket in the order, and each ticket shows its individual seat assignment.